Everybody’s speaking in regards to the new Skydio 2+ drone, however there’s a much less attractive new “product” of kinds within the Skydio lineup: Skydio Care.
Together with Skydio’s new Skydio 2+ announcement throughout the first week of January, the corporate additionally introduced Skydio Care. This elective safety plan will be bought as a complement to the present Skydio 2+ Restricted Guarantee, which comes along with your drone.
With it, you’re a alternative drone — no questions requested. Buy the extra Skydio Care protection — which begins at $149 — and the corporate will get you a restore or alternative within the occasion of unintentional injury, which might embrace eventualities like collisions, water injury, and unrecoverable landings.
That mentioned, paying the $149 alone received’t assure a alternative. You’ll additionally need to pay a further payment to really get that alternative drone. Presumably that incentivizes you to not be reckless with or “by accident lose” your drone, as you’ll must have moreover pores and skin within the recreation to get the alternative.
The variety of replacements you’re eligible for varies primarily based on the plan you get. Right here’s what you may count on:
- 1-year plan ($149 for the Skydio 2+ Starter Package) as much as 2 replacements
- 2-year plan ($249 for the Skydio 2+ Starter Package)- as much as 3 replacements
- Enterprise – as much as 3 replacements
And right here’s how a lot it’ll price you to get a alternative drone when you’ve bought the plan:
|Value of alternative|
|third alternative (accessible solely with 2-year plan)||$250|
|Misplaced drone alternative||$550|
If you happen to suppose you’ll wish to buy Skydio Care, you’ll need to act on the time of buying. Skydio Care can solely be bought with a Skydio 2+ package and can’t be ordered individually.
Moreover, you’re solely eligible for one misplaced drone alternative.
Skydio Care versus the usual guarantee
Submit an eligible declare inside one yr of buy, and Skydio will both:
- restore it utilizing new or refurbished elements.
- change it with an equal new or refurbished product.
- present a partial or full refund of the unique buy worth to you in trade for you returning your product.
However the conditions which are thought of “eligible” for a guaranty declare are literally fairly restricted. Skydio has a laundry checklist of causes that exclude your drone from being eligible for its normal guarantee protection on its authorized web page, however some standout causes embrace (however usually are not restricted to):
- Harm attributable to reckless, abusive, willful or intentional conduct.
- Harm attributable to or as a consequence of partaking in unlawful actions.
- Direct or oblique loss attributable to pure disasters or warfare.
- Harm attributable to modifications, alterations, tampering, disassembly, or improper upkeep or repairs.
- Unauthorized disassembly (so don’t attempt to take it aside and repair it your self first).
- Water, grime, fireplace or sand injury, or use in unhealthy climate.
- Harm resulting from failure to replace any relevant software program in a well timed method or as directed by Skydio.
- Harm attributable to working it in an setting with electromagnetic interference or with poor or low gentle situations.
Clearly, there are lots of the reason why your drone wouldn’t be eligible for the standard guarantee. Is slightly drizzle thought of unhealthy climate? What’s thought of a well timed method on your software program replace? You may end up ineligible resulting from a reasonably opaque definition of what’s eligible.
And if that’s you (and also you wish to make sure you do get protection), then getting the Skydio Care protection may make extra sense.
Easy methods to submit a Skydio Care Declare
Submitting a Skydio Care declare is a reasonably straightforward and easy course of.
- You’ll need to submit the declare for from Skydio’s web site, which requires private info in addition to your Skydio Care quantity. If you happen to lose your Skydio Care quantity, you may contact Skydio’s buyer help for help.
- You’ll pay a deductible after your declare is processed by way of bank card.
- If repairing a broken drone, Skydio will mail you a field and pay as you go delivery label to return your drone in. Ship it to Skydio.
- Upon receipt of the broken drone, Skydio will ship your alternative drone by way of categorical 2-day delivery.
Is Skydio Care value the fee?
Skydio’s supplemented protection is successfully the California-based, follow-me drone maker’s response to DJI Care Refresh. However we don’t at all times suggest DJI Care Refresh for DJI customers. So can we suggest Skydio Look after Skydio customers? Right here’s a price breakdown.
Let’s assume you paid $1,099 for a Skydio 2 Starter Package, and your drone breaks (so that you’re capable of return it with no need a alternative). Right here’s how a lot you’ll spend on all of the replacements, assume you acquire utterly new elements (not together with taxes):
|Whole spend on first drone||Whole spend after shopping for second alternative||Whole spend after shopping for third alternative|
|If you happen to choose out of protection utterly:||$1,099||$2,198||$3,297|
|If you buy the one-year plan||$1,248||$1,398||$1,598|
|If you buy the two-year plan||$1,348||$1,498||$1,698|
With out Skydio Care, you can get a 3rd alternative drone for lower than the price of a second alternative sans protection. But it surely’s a big gamble, as you’re paying extra for the preliminary worth on a service you won’t use.
And whilst you’d save $100 by buying the one versus two-year plan, additionally take into account the chances that your drone will get broken in yr one versus yr two.
Now assuming your drone utterly disappears so you don’t have any elements to return. Right here’s how a lot you’ll spend:
|Whole spend on first drone||Whole spend after shopping for full alternative for misplaced drone|
|If you happen to choose out of protection utterly:||$1,099||$2,198|
|If you buy the one-year plan||$1,248||$1,798|
|If you buy the two-year plan||$1,348||$1,898|
That is much less of a deal. You solely save $300 should you want a alternative for a misplaced drone and buy the 2 yr plan. The gamble for protection to avoid wasting $300 could or will not be value it to you.
Additionally understand that drone know-how evolves quickly. Fairly than a alternative of the identical mannequin after two years, take into account whether or not you would possibly simply need a utterly new drone mannequin as a substitute anyway.
For repairs, Skydio Care seems properly value it. However should you’re flying in conditions the place there’s an opportunity your drone will disappear and grow to be irretrievable (it results in the underside of Lake Tahoe, or on the high of an unclimbable Large Sequoia), then Skydio Care won’t be.